Privacy policies

Last Updated: February 12, 2025

1. Introduction

At Cleanve Pro LLC, we are committed to protecting our customers’ privacy and security. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website [www.cleanvepro.com] or use our services.

By using our Site, you agree to the terms of this policy.

2. Information We Collect

2.1 Information Provided by the User

We may collect the following information when you interact with our Site or services:

Contact details: Name, email address, phone number, billing, and service address.
Payment information: Credit/debit card number and other payment details. We do not store your financial information directly; all transactions are processed through secure and certified payment platforms.
Messages and inquiries: Any information you provide through our contact forms, emails, or phone calls.

2.2 Automatically Collected Information

When you browse our Site, we may automatically collect information such as:

IP address, browser type, and operating system.
Pages visited, browsing time, and usage patterns.
Use of cookies and similar technologies to enhance your experience. You can manage cookies in your browser settings.

3. Use of Information

We use your information for the following purposes:

To process payments and service bookings.
To provide customer support and improve our services.
To personalize your experience on our Site.
To comply with legal obligations and prevent fraud.

4. Transaction Security

At Cleanve Pro LLC, we guarantee that all online transactions made on our website are 100% secure. We use advanced encryption technologies and certified payment gateways to protect your financial information.

5. Sharing Information with Third Parties

We may share your information in the following cases:

With service providers (payment processors, delivery services, data analytics).
To comply with legal requirements when requested by a court order or government authority.
In the event of a company merger or acquisition.

6. User Rights

Depending on your location, you have the right to:

Access, correct, or delete your personal data.
Opt out of receiving promotional communications.
Limit or restrict the processing of your data.

To exercise these rights, contact us at customerservice@cleanvepro.com.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The most recent version will always be available on our Site.

8. Contact

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Cleanve Pro LLC
Location: 2305 South Park Street, Madison, WI, 53713
Email: customerservice@cleanvepro.com
Phone Numbers: 608-421-4512 | 608-421-4346